Service Despatch Methods
CIBTvisas uses secure and traceable delivery services for all document deliveries.
We provide customers the online tracking number, to give CIBTvisas's clients extra peace of mind when delivering important documents.
CIBTvisas provides an after-hours emergency service outside of normal operating hours of 9.00 am – 5.00pm Monday to Friday for customers who have a current visa application lodged with a diplomatic mission. The after-hours support team is available to assist our customers in case an urgent need arises. All support issues which do not fit into this categorisation can be logged through CIBTvisas Self Service on our website and will be dealt with on the next business day by one of our team.
Travelling last minute and need a visa right away? CIBTvisas can process travel visas in as little as a day. Applications received in our office by 8 a.m. are submitted to the appropriate embassy or consulate the same day that we receive them. Work is never placed on hold or delayed regardless of the deadline.
Additional Service Delivery Methods
Australia Post for PO Box deliveries
Same-Day Service - To determine if this service can be made to your nominated address, please call CIBTvisas on 1902 211 133 - Calls to this number are charged at $3.50/min. (higher from mobile & public phones). Service provided by Cloudtel Pty Ltd.